Q1. Can I book part weeks?
Yes, we are able to accommodate mid-week or part week bookings.
Q2. Are there discounts on long term bookings?
Each apartment is priced individually and it is at the owner’s discretion as to whether discounts can be offered.
Q3. What time is the property available on arrival?
All properties are available at 16.00 hours on day of arrival and you must leave the property at 10.00 hours on the day of your departure. If you have booked a late evening departure flight and you want a guarantee to keep your accommodation until your flight departs, then it is advisable to reserve an extra night’s stay.
Q4. What facilities do your properties include?
All properties are equipped with bed linen and a limited amount of towels per person. A change of linen is provided for each COMPLETE week of your holiday.
Q5. Do you have a maid service?
The apartments are cleaned prior to your arrival and upon your departure. Maid service for cleaning during your stay is NOT included.
Q6. Do you accept credit card payment?
We accept payment by bank transfer in sterling into Lloyds TSB UK or by bank transfer in euros into Barclays Bank Spain. If you wish to pay by credit card, you could arrange this via Western Union. However, any charges imposed by these organisations must be covered by the client as they are not the responsibility of B&P Services.
Q7. When do I need to pay the balance of my holiday?
At the time of booking a 20% deposit is required. The balance must be paid 6 weeks prior to your arrival. If you are booking less than 6 weeks prior to your arrival, then FULL payment is required. All bookings require a damage bond (£100 for a 2 bed property) to be paid with the balance. This will be refunded once you have departed the property and it has been checked for any accidental damage of breakages and safe return of the keys. Damage bonds are refunded by either sterling cheque or euro cheque in the post to your home address.